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Our Leadership

Amy Errett

CEO Founder & Board Member

Amy Errett founded Madison Reed with over 30 years of business and operating expertise as a four-time entrepreneur and venture capitalist. Prior to founding Madison Reed, Amy was a general partner at Maveron, a venture capital firm co-founded by former Starbucks CEO Howard Schultz and also previously served as Chief Asset Gathering Officer at E*TRADE. She has been featured on Inc. Magazine’s Female Founders 100 list, Forbes 50 over 50 and was named an Entrepreneur Of The Year® 2022 Bay Area Award winner by Ernst & Young. She is currently a Venture Partner @ True Ventures. Amy is dedicated to giving back and served as a board member for GLIDE for 21+ years, as well as Common Sense Media. She currently sits on the boards of the University of Connecticut Foundation, Wild Salmon Center and Pendulum Therapeutics.

Bio

Michelle Peterson

Chief Marketing Officer

Michelle Peterson is Chief Marketing Officer of Madison Reed, bringing more than 20 years of marketing leadership across retail and lifestyle brands, with a foundation in consumer packaged goods and a proven track record of brand building and strategic growth. Most recently, Michelle was CMO of Kendra Scott, where she led integrated marketing and consumer experience, expanding the brand's sports partnerships, influencer strategy and cultural collaborations. She was recognized as a 2023 Adweek Marketing Vanguard Award winner for her leadership and innovation. Previously, Michelle served as CMO at Pressed and held leadership roles at General Mills, Life Time and Holiday Inn Express. She holds a Bachelor of Science in Chemical Engineering from Cornell University, an MBA from Northwestern University's Kellogg School of Management and a Master of Engineering Management from Northwestern University.

Bio

Jose Zuniga

Chief Financial Officer

Jose brings a wealth of leadership and experience from over 20 years in media, technology, and consumer. Prior to joining Madison Reed as Chief Financial Officer, Jose held executive leadership roles at Google, Yahoo!, and Overture, and was most recently CFO at Dollar Shave Club. During his seven-year tenure at Dollar Shave Club, Jose led the company through its most transformative stages, including its $1 billion acquisition by Unilever and its omnichannel expansion.

Bio

Brad Lande-Shannon

Chief People Officer

Brad is a seasoned executive with over 25 years of experience within high growth companies. He's held roles ranging from founder and entrepreneur to leadership coach and CMO. Brad is a culture advocate and change agent. He currently serves as the Chief People Officer at Madison Reed where he oversees the people function, including Retention, People and Recruiting.

Bio

John Sullivan

Chief Commercial Officer

John Sullivan serves as Chief Commercial Officer at Madison Reed, overseeing the company's at-home business across e-commerce and wholesale, as well as business development and strategic partnerships. He joined Madison Reed in 2025 as Senior Vice President and General Manager of Wholesale, where he drove growth and strengthened relationships with key retail partners. Prior to Madison Reed, John spent more than 20 years at Kao USA in senior leadership roles delivering growth across Kao Americas Region and growth markets. John holds an MBA from Emory University's Goizueta Business School and a Bachelor of Science in Marketing from Miami University's Farmer School of Business.

Bio

Nancy Bigley

President of Stores

Nancy Bigley is President of Stores at Madison Reed, where she leads the growth and operational excellence of the company’s nationwide Hair Color Bar fleet. A seasoned franchise and retail executive, she drives infrastructure efficiency, financial performance, and aggressive expansion while fostering a high-performance team culture and strong customer loyalty. Prior to Madison Reed, Nancy held senior leadership roles including Multi-Brand Group President at Unleashed Brands, CEO of Twist Brands, and Co-Founder and CEO of Bottle & Bottega, which she led through acquisition. With decades of experience in franchising, including leadership roles at Dunkin’ Brands and Neighborly, she is a recognized advocate for the franchise community and female leadership. Nancy is an active leader within the International Franchise Association and a recipient of the 2022 IFA Crystal Compass Award for her mentorship and industry impact.

Bio

Investors

True Ventures

Early Stage Investor

Making the world a better place for entrepreneurs, True Ventures empowers our team to truly redefine the hair color and hair care industry.

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Norwest Venture Partners

Early Stage Investor

Norwest Venture Partners works with entrepreneurs like us to build enduring businesses that could become the next generation of legacy brands.

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Comcast Ventures

Early Stage Investor

Comcast Ventures, the venture capital affiliate of Comcast NBCUniversal, works with businesses like ours who are building technology solutions to change the way people live.

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Maveron

Early Stage Investor

Maveron is a venture capital firm that concentrates only on consumer start-ups, helping businesses like ours create world-class consumer brands.

Website

Shea Ventures

Early Stage Investor

Shea Ventures, part of the J.F. Shea Company, partners with entrepreneurs like us and venture capitalists who are leaders in their markets to build enduring companies.

Website

Board Members

Amy Errett

CEO Founder & Board Member Madison Reed

Jon Callaghan

Co-Founder and Managing Partner, True Ventures

Jeff Crowe

Senior Managing Partner, Norwest Venture Partners

Stephanie Davis Michelman

Global Chief Marketing Officer, Benefit Cosmetics

Michael Dubin

Founder of Dollar Shave Club

Our Culture

COURAGE

We dream big. We take risks. We are dedicated to innovation and disrupting the status quo to provide the best possible products and experiences. Moving at the speed of change, we use feedback and research to iterate and adapt according to the needs, demands, and desires of our customers. In fact, we find solutions before you even knew you had issues.

TRUST

We don’t just say we’re authentic—we prove it. We stand behind our products, services, brand, and each other. Through our prompt, honest, responsive communications, we ensure the integrity of the values we stand for in everything we do.

LOVE

We love what we do and we want you to love it too! As a family of compassionate, concerned, and caring individuals, we support each other, our partners, and our customers as we grow and flourish both personally and professionally. We especially encourage people to always be themselves, because the things that make us different make us!

RESPONSIBILITY

All of our products are carefully designed to be of the highest quality, a great value, and made with ingredients you can feel good about. We hold ourselves accountable to do what’s right for our customers, our partners, our community and the environment.

JOY

Fun matters. We don’t take ourselves too seriously and are truly grateful for all that we achieve. That’s why we celebrate everything! Best of all, we love to share our joy, and delight our customers in every way, every day.

WHAT ARE YOU WAITING FOR?

We invite you to join us in celebrating everything, and living life brilliantly!