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HAIR COLOR BAR MEMBERSHIP

TERMS AND CONDITIONS

Last Updated: August 23, 2023


These Hair Color Bar Membership Terms and Conditions (the “Hair Color Bar Terms”) govern your access and use of the Hair Color Bar Membership as defined below provided by Madison Reed (“Madison Reed) via our web site at www.madison-reed.com including any subdomain thereof (the “Site “) or our mobile application (“App”). To make these Hair Color Bar Terms easier to read, the Hair Color Bar Membership, the Site and the App are collectively called the “Services”.

BY AGREEING TO THE HAIR COLOR BAR TERMS AND ELECTING TO PURCHASE A MEMBERSHIP, YOU ACKNOWLEDGE THAT YOUR MEMBERSHIP HAS RECURRING PAYMENT FEATURES AND YOU ACCEPT RESPONSIBILITY FOR ALL RECURRING PAYMENT OBLIGATIONS PRIOR TO CANCELLATION OF YOUR MEMBERSHIP BY YOU OR MADISON REED. YOUR MEMBERSHIP CONTINUES UNTIL CANCELLED BY YOU OR WE TERMINATE YOUR ACCESS TO OR USE OF THE SERVICES OR MEMBERSHIP IN ACCORDANCE WITH THE HAIR COLOR BAR TERMS, OR THE MADISON REED TERMS OF SERVICE, AS APPLICABLE.

1. LIMITLESS PRO+ AGREEMENT TO HAIR COLOR BAR TERMS AND OTHER INCORPORATED AGREEMENTS

By using the Services, you agree to be bound by these Hair Color Bar Terms and other agreements incorporated into the Hair Color Bar Terms by reference, including the Madison Reed Terms of Service availablehere and the Madison Reed Privacy Policy available here. To the extent there are any inconsistencies with respect to specific aspects of the Services between these Hair Color Bar Terms and another agreement you enter into with Madison Reed (including, without limitation, the Madison Reed Terms of Service), these Hair Color Bar Terms shall take precedence in relation to the specific aspects of the Services to which they apply. You may use the Limitless Pro+ Membership only if you are 18 years or older and capable of forming a binding contract with Madison Reed and are not barred from using the Limitless Pro+ Membership under applicable law.

2. LIMITLESS PRO+ MEMBERSHIP SERVICES AND OFFERS

We offer an option at all our Hair Color Bars across the country where you can purchase an “Limitless Pro+ Membership” (“Limitless Pro+ Membership” or “Membership”). You can take advantage of the Limitless Pro+ Membership as we make them available to you from time to time. The Limitless Pro+ Membership grants you access to certain services and products (communicated to you from time to time) at all our Hair Color Bars.

Please note that (i) extra product surcharge is not included as part of your Membership (i.e. if you have particularly long or thick hair which requires additional product you may be required to pay an additional fee) and (ii) the product discounts offered as part of the Limitless Pro+ Membership do not extend to other Madison Reed subscriptions and renewals. Certain membership features are only available in participating Hair Color Bars and online. Please see FAQs for more details.

We may add, remove, or otherwise change the list of services or products that you are eligible to receive with your Limitless Pro+ Membership from time to time. Applicable changes will either be posted to these Color Bar Terms, or to the Color Bar FAQs available here.

3. PURCHASE AND PAYMENT FOR LIMITLESS PRO+ MEMBERSHIP

If you purchase an Limitless Pro+ Membership, you will be charged an Limitless Pro+ Membership fee plus any applicable taxes and other charges (“Limitless Pro+ Membership Fee”), at the beginning of your Limitless Pro+ Membership and every 28 calendar days from then on (“Limitless Pro+ Membership Period”). Subject to applicable law, the fee may vary and depend on local pricing in the Madison Reed location you have selected.

Our third-party payment processor will automatically charge you based on the Payment Information (as defined in the Madison Reed Terms of Service) at the beginning of each new Limitless Pro+ Membership Period commencing after the initial Limitless Pro+ Membership Period for your Membership. Your Payment Information will continue to be charged until you cancel your Membership or your Membership is otherwise terminated.

4. CANCELLING LIMITLESS PRO+ MEMBERSHIP

You may cancel your Limitless Pro+ Membership for a full refund within two (2) business days of your initial purchase if you do not use the Limitless Pro+ Membership to receive products or services during that time. AFTER THAT, YOUR LIMITLESS PRO+ MEMBERSHIP PURCHASE IS FINAL AND YOU WILL NOT BE ABLE TO CANCEL THE PURCHASE TO RECEIVE A REFUND OF ANY PORTION OF THE MEMBERSHIP FEE PAID FOR THE THEN CURRENT MEMBERSHIP PERIOD AT THE TIME OF CANCELLATION. You may however cancel your Limitless Pro+ Membership at any time. Please note that such cancellation will be effective at the end of the then-current Limitless Pro+ Membership Period.

To cancel, you can reach out to Color Crew at 888.550.9586, visit your local Hair Color Bar, or cancel through your customer account. You will be responsible for all Limitless Pro+ Membership Fees (plus any applicable taxes and other charges) incurred for the then-current Limitless Pro+ Membership period. If you cancel, your right to use the Hair Color Bar in accordance with your Limitless Pro+ Membership will continue until the end of your then current Hair Color Bar Limitless Pro+ Membership period and will then terminate without further charges.

5. LIMITLESS PRO AGREEMENT TO HAIR COLOR BAR TERMS AND OTHER INCORPORATED AGREEMENTS

By using the Services, you agree to be bound by these Hair Color Bar Terms and other agreements incorporated into the Hair Color Bar Terms by reference, including the Madison Reed Terms of Service available here and the Madison Reed Privacy Policy available here. To the extent there are any inconsistencies with respect to specific aspects of the Services between these Hair Color Bar Terms and another agreement you enter into with Madison Reed (including, without limitation, the Madison Reed Terms of Service), these Hair Color Bar Terms shall take precedence in relation to the specific aspects of the Services to which they apply. You may use the Limitless Pro Membership only if you are 18 years or older and capable of forming a binding contract with Madison Reed and are not barred from using the Limitless Pro Membership under applicable law.

6. LIMITLESS PRO MEMBERSHIP SERVICES AND OFFERS

We offer an option at all our Hair Color Bars across the country where you can purchase an “Limitless Pro Membership” (“Limitless Pro Membership” or “Membership”). You can take advantage of the Limitless Pro Membership as we make it available to you from time to time. The Limitless Pro Membership grants you access to certain services and products (communicated to you from time to time) at all our Hair Color Bars. You will get a service every six weeks from date of purchase as long as the membership is active. If you do not use your service within the 6 week period, the service does not roll over.

Please note that (i) extra product surcharge is not included as part of your Limitless Pro Membership (i.e. if you have particularly long or thick hair which requires additional product, you may be required to pay an additional fee) and (ii) the product discounts offered as part of the Limitless Pro Membership do not extend to other Madison Reed subscriptions and renewals. Certain membership features are only available in participating Hair Color Bars and online. Please see the FAQs for more details.

We may add, remove, or otherwise change these Hair Color Bar Terms and the list of services or products that you are eligible to receive with your Limitless Pro Membership from time to time in our sole discretion. Applicable changes will either be posted to these Hair Color Bar Terms, or to the FAQs available here.

7. PURCHASE AND PAYMENT FOR LIMITLESS PRO MEMBERSHIP

If you purchase a Limitless Pro Membership, you will be charged a Limitless Pro Membership fee plus any applicable taxes and other charges (“Limitless Pro Membership Fee”), at the beginning of your Limitless Pro Membership and every 28 calendar days from then on (“Billing Cycle”) (“Limitless Pro Membership Period”). Subject to applicable law, the fee may vary and depend on local pricing in the Madison Reed location you have selected.

Our third-party payment processor will automatically charge you based on the Payment Information (as defined in the Madison Reed Terms of Service) at the beginning of each new Limitless Pro Membership Period commencing after the initial Limitless Pro Membership Period for your Membership. Your Payment Information will continue to be charged until you cancel your Membership or your Membership is otherwise terminated.

8. CANCELLING LIMITLESS PRO MEMBERSHIP

You may cancel your Limitless Pro Membership for a full refund within two (2) business days of your initial purchase if you do not use the Limitless Pro Membership to receive products or services during that time. AFTER THAT, YOUR LIMITLESS PRO MEMBERSHIP PURCHASE IS FINAL AND YOU WILL NOT BE ABLE TO CANCEL THE PURCHASE TO RECEIVE A REFUND OF ANY PORTION OF THE MEMBERSHIP FEE PAID FOR THE THEN CURRENT MEMBERSHIP PERIOD AT THE TIME OF CANCELLATION. Subject to applicable law, your purchase of the Limitless Pro Membership requires a minimum payment of (three) 3 Billing Cycles prior to cancelling the Limitless Pro Membership and you can cancel at anytime after the initial three (3) Billing Cycles. Please note that such cancellation will be effective at the end of the then-current Limitless Pro Membership Period.

To cancel, you can reach out to Color Crew at 888.550.9586, visit your local Hair Color Bar, or cancel through your customer account. You will be responsible for all Limitless Pro Membership Fees (plus any applicable taxes and other charges) incurred for the then-current Limitless Pro Membership period. If you cancel, your right to use the Hair Color Bar in accordance with your Limitless Pro Membership will continue until the end of your then current Hair Color Bar Limitless Pro Membership period and will then terminate without further charges.

9. FOUNDING MEMBERSHIP

When you join Limitless Pro+ Membership as part of a Founding Member promotion at an intended location, you agree to the recurring membership fee selected upon joining, which will be charged to the card provided. This rate will continue in perpetuity until the member cancels or payments lapse. In the event a founding member has to cancel their membership for any reason, they are not eligible to rejoin as a founding member and will have to pay current rates, as listed online at the time they want to rejoin.

10. CONTACT INFORMATION

If you have any questions about the Hair Color Bar Terms, please contact us at: your local Hair Color Bar or 888.550.9586.