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UNLIMITED ROOTS MEMBERSHIP

TERMS AND CONDITIONS

Last Updated: April 15, 2022


These Unlimited Roots Membership Terms and Conditions (the “Hair Color Bar Terms”) govern your access and use of the Unlimited Roots Membership as defined below provided by Madison Reed (“Madison Reed) via our web site at www.madison-reed.com including any subdomain thereof (the “Site “) or our mobile application (“App”). To make these Hair Color Bar Terms easier to read, the Unlimited Roots Membership, the Site and the App are collectively called the “Services”.

BY AGREEING TO THE HAIR COLOR BAR TERMS AND ELECTING TO PURCHASE AN UNLIMITED ROOTS MEMBERSHIP, YOU ACKNOWLEDGE THAT YOUR UNLIMITED ROOTS MEMBERSHIP HAS RECURRING PAYMENT FEATURES AND YOU ACCEPT RESPONSIBILITY FOR ALL RECURRING PAYMENT OBLIGATIONS PRIOR TO CANCELLATION OF YOUR UNLIMITED ROOTS MEMBERSHIP BY YOU OR MADISON REED. YOUR UNLIMITED ROOTS MEMBERSHIP CONTINUES UNTIL CANCELLED BY YOU OR WE TERMINATE YOUR ACCESS TO OR USE OF THE SERVICES OR UNLIMITED ROOTS MEMBERSHIP IN ACCORDANCE WITH THE HAIR COLOR BAR TERMS, OR THE MADISON REED TERMS OF SERVICE, AS APPLICABLE.

1. AGREEMENT TO HAIR COLOR BAR TERMS AND OTHER INCORPORATED AGREEMENTS

By using the Services, you agree to be bound by these Hair Color Bar Terms and other agreements incorporated into the Hair Color Bar Terms by reference, including the Madison Reed Terms of Service availablehere and the Madison Reed Privacy Policy available here. To the extent there are any inconsistencies with respect to specific aspects of the Services between these Hair Color Bar Terms and another agreement you enter into with Madison Reed (including, without limitation, the Madison Reed Terms of Service), these Hair Color Bar Terms shall take precedence in relation to the specific aspects of the Services to which they apply. You may use the Unlimited Roots Membership only if you are 18 years or older and capable of forming a binding contract with Madison Reed and are not barred from using the Unlimited Roots Membership under applicable law.

2. UNLIMITED ROOTS MEMBERSHIP SERVICES AND OFFERS

We offer an option at all our Hair Color Bars across the country where you can purchase an “Unlimited Roots Membership” (“Unlimited Roots Membership” or “Membership”). You can take advantage of the Unlimited Roots Membership as we make them available to you from time to time. The Unlimited Roots Membership grants you access to certain services and products (communicated to you from time to time) at all our Hair Color Bars.

Please note that (i) extra product surcharge is not included as part of your Membership (i.e. if you have particularly long or thick hair which requires additional product you may be required to pay an additional fee) and (ii) the product discounts offered as part of the Unlimited Roots Membership do not extend to other Madison Reed subscriptions and renewals. Certain membership features are only available in participating Hair Color Bars and online. Please see FAQs for more details.

We may add, remove, or otherwise change the list of services or products that you are eligible to receive with your Unlimited Roots Membership from time to time. Applicable changes will either be posted to these Color Bar Terms, or to the Color Bar FAQs available here.

3. PURCHASE AND PAYMENT FOR UNLIMITED ROOTS MEMBERSHIP

If you purchase an Unlimited Roots Membership, you will be charged an Unlimited Roots Membership fee plus any applicable taxes and other charges (“Unlimited Roots Membership Fee”), at the beginning of your Unlimited Roots Membership and every 28 calendar days from then on (“Unlimited Roots Membership Period”). Subject to applicable law, the fee may vary and depend on local pricing in the Madison Reed location you have selected.

Our third-party payment processor will automatically charge you based on the Payment Information (as defined in the Madison Reed Terms of Service) at the beginning of each new Unlimited Roots Membership Period commencing after the initial Unlimited Roots Membership Period for your Membership. Your Payment Information will continue to be charged until you cancel your Membership or your Membership is otherwise terminated. You will receive confirmation at the email you specified in your Account (as defined in the Madison Reed Terms of Service) after your Payment Information is charged at each Membership Period.

4. CANCELLING UNLIMITED ROOTS MEMBERSHIP

You may cancel your Unlimited Roots Membership for a full refund within two (2) business days of your initial purchase if you do not use the Unlimited Roots Membership to receive products or services during that time. AFTER THAT, YOUR UNLIMITED ROOTS MEMBERSHIP PURCHASE IS FINAL AND YOU WILL NOT BE ABLE TO CANCEL THE PURCHASE TO RECEIVE A REFUND OF ANY PORTION OF THE MEMBERSHIP FEE PAID FOR THE THEN CURRENT MEMBERSHIP PERIOD AT THE TIME OF CANCELLATION. You may however cancel your Unlimited Roots Membership at any time. Please note that such cancellation will be effective at the end of the then-current Unlimited Roots Membership Period.

To cancel, you can reach out to Color Crew at 888.550.9586, visit your local Hair Color Bar, or cancel through your customer account. You will be responsible for all Unlimited Roots Membership Fees (plus any applicable taxes and other charges) incurred for the then-current Unlimited Roots Membership period. If you cancel, your right to use the Hair Color Bar in accordance with your Unlimited Roots Membership will continue until the end of your then current Hair Color Bar Unlimited Roots Membership period and will then terminate without further charges.

5. CONTACT INFORMATION

If you have any questions about the Hair Color Bar Terms, please contact us at: your local Hair Color Bar or 888.550.9586.

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